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Telemarketing
February 21st, 2010 by admin
Telemarketing (born telemarketing) – sale of goods and services using telecommunications, In other words, “selling over the phone. The objectives of telemarketing can be: Telesales, Search for new customers, Aktualizovat information or to obtain a new, Surveys, questionnaires. Telemarketing can be divided into incoming (passive) and outgoing (active). The purpose of the incoming (passive) telemarketing the analysis and processing of information available to maintain and increase sales. Examples of inbound telemarketing can serve as a service “hotline, provide reference and advisory services to potential and existing clients. The purpose of outgoing (active) telemarketing – increase sales and new information (used to increase sales) through direct contact with potential customers.